• Call Operator

    An Exciting opportunity has arisen within the Clinical Assessment Service (CAS) for the new Devon Integrated Urgent Care Service which is based in Exeter.

    The non-clinical role requires the successful applicant to receive calls from patients, carers and health and social care professionals who require urgent health care advice and support during the out-of-hours period. 

    Successful candidates will be part of a multi-disciplinary team and this is an ideal role for those wishing to start or augment a career in healthcare.     

    An excellent telephone manner and keyboard skills are required in order to answer and action calls in a timely manner with an attention to detail and accurate record keeping essential.   Candidates will need to be reliable and have a flexible approach and must be able to travel to the place of work during the out-of-hours period.

    The post holder will be recruited to work Saturday and Sunday one weekend in three on a rolling 3 week rota. The shift times are 08:00-13:00, averaging 3.5 hours per week. There will be opportunities to pick up extra sessions during weekday evenings and weekends (at appropriate pay rates) to cover for annual leave and sickness.

    These positions attract the weekend rate of pay of £9.36 per hour.

    A Job Description and Personnel Specification for this role are available from the HR Dept.

    The interview process will include an evaluation of keyboard and communication skills plus an assessment of the candidates’ geographical knowledge of Devon.

    To apply for this role, please complete an internal application form and email it to ddooh.hr@nhs.net or post to HR Dept, Devon Doctors LTD, Unit 10, Manaton Court, Manaton Close, Exeter EX2 8PF.  Telephone Number: 01392 823156.

    Closing date:   18.08.2017

    Interview date: w/c 21.08.17

    About Us

    Devon Doctors Ltd and its subsidiaries Access Health and Access Dental are social enterprises. We exist to benefit the communities we serve. We’re run by healthcare professionals, owned by GP practices, and don’t have any stakeholders. Any profits we might make are used to improve our services.

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    Devon Doctors Ltd | Company Number: 05174987 | Place of registration: England and Wales
    Registered office address: Unit 10 Manaton Court, Manaton Close, Matford, Exeter, Devon, EX2 8PF.

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