Our Visions, Goals, and Values
OUR VISION
Devon Doctors is committed to the provision of exceptional care by Putting Patients First.
OUR GOALS
- Integrated care, promoting a seamless patient experience
- Robust workforce
- Support the education and training of clinicians
- Maximise digital opportunities
- Support the vulnerable
- Work in partnership
- Robust clinical leadership
- Reduce avoidable 999 and ED attendances
- Develop specialist pathways
- Minimise our impact on the environment
OUR VALUES
- Patients First
- High Quality
- Integrity
- Ownership
- Togetherness
DIGITAL STRATEGIC GOALS
- Support staff and clinicians to deliver services
- Improve patient experience
- Transfer of information to support a seamless patient journey
- Innovations to promote cross system working
- Maximise efficiencies through technology
CLINICAL STRATEGIC GOALS
- One team ethos underpinned by strong clinical leadership
- Support the learning and development of clinicians
- Ensure quality is embedded in the fabric of our organisation
- Strive to exceed the patient’s expectations at all times
- Taking responsibility and being accountable to our patients
IUCS / DENTAL STRATEGIC GOALS
- Achieve KPIs and measures that promote patient experience and safety of our services
- Build strong person centred relationships; to identify and meet patient needs and to use feedback to continuously improve our performanceWorking as part of one team, working toward shared goals and collaborating with staff at all levels
- Exploit all opportunities to ensure a fully integrated service creating, adapting and altering existing methods and tasks to make them more efficient
- Take responsibility and be accountable for all areas of work
WELLBEING STRATEGIC GOALS
- Act with openness and integrity
- Show respect and recognise the value of others; listen attentively, appreciate the way others feel, and be open to new thoughts and ideas
- Every one of us makes a difference and together we will excel
- Promote a culture of continuous improvement and supporting staff development
- Ensure staff have the skills they need to support the delivery of excellent patient care
PRIMARY CARE STRATEGIC GOALS
- Achieve KPIs and measures that promote patient experience and safety of our services
- Build strong person centred relationships; to identify and meet patient needs and to use feedback to continuously improve our performanceWorking as part of one team, working toward shared goals and collaborating with staff at all levels
- Exploit all opportunities to ensure a fully integrated service creating, adapting and altering existing methods and tasks to make them more efficient
- Take responsibility and be accountable for all areas of work
FINANCE STRATEGIC GOALS
- Demonstrate value for money
- Maintain robust financial management and scrutiny
- Reinvest into the service to benefit the local community through innovation
- Transparency in how we operate
- Ensure financial sustainability