Our Visions, Goals, and Values

OUR VISION

Devon Doctors is committed to the provision of exceptional care by Putting Patients First.

OUR GOALS

  • Integrated care, promoting a seamless patient experience
  • Robust workforce
  • Support the education and training of clinicians
  • Maximise digital opportunities
  • Support the vulnerable
  • Work in partnership
  • Robust clinical leadership
  • Reduce avoidable 999 and ED attendances
  • Develop specialist pathways
  • Minimise our impact on the environment

OUR VALUES

  • Patients First
  • High Quality
  • Integrity
  • Ownership
  • Togetherness

DIGITAL STRATEGIC GOALS

  • Support staff and clinicians to deliver services
  • Improve patient experience
  • Transfer of information to support a seamless patient journey
  • Innovations to promote cross system working
  • Maximise efficiencies through technology

CLINICAL STRATEGIC GOALS

  • One team ethos underpinned by strong clinical leadership
  • Support the learning and development of clinicians
  • Ensure quality is embedded in the fabric of our organisation
  • Strive to exceed the patient’s expectations at all times
  • Taking responsibility and being accountable to our patients

IUCS / DENTAL STRATEGIC GOALS

  • Achieve KPIs and measures that promote patient experience and safety of our services
  • Build strong person centred relationships; to identify and meet patient needs and to use feedback to continuously improve our performance Working as part of one team, working toward shared goals and collaborating with staff at all levels
  • Exploit all opportunities to ensure a fully integrated service creating, adapting and altering existing methods and tasks to make them more efficient
  • Take responsibility and be accountable for all areas of work

WELLBEING STRATEGIC GOALS

  • Act with openness and integrity
  • Show respect and recognise the value of others; listen attentively, appreciate the way others feel, and be open to new thoughts and ideas
  • Every one of us makes a difference and together we will excel
  • Promote a culture of continuous improvement and supporting staff development
  • Ensure staff have the skills they need to support the delivery of excellent patient care

PRIMARY CARE STRATEGIC GOALS

  • Achieve KPIs and measures that promote patient experience and safety of our services
  • Build strong person centred relationships; to identify and meet patient needs and to use feedback to continuously improve our performance Working as part of one team, working toward shared goals and collaborating with staff at all levels
  • Exploit all opportunities to ensure a fully integrated service creating, adapting and altering existing methods and tasks to make them more efficient
  • Take responsibility and be accountable for all areas of work

FINANCE STRATEGIC GOALS

  • Demonstrate value for money
  • Maintain robust financial management and scrutiny
  • Reinvest into the service to benefit the local community through innovation
  • Transparency in how we operate
  • Ensure financial sustainability