Contact Us

If you have a non-clinical query then please call us on 01392 822 345 (normal office hours) or, alternatively, write to us at the following address:

Devon Doctors Ltd Suite 1 Osprey House Osprey Road Sowton Industrial Estate Exeter EX2 7WN

Access Dental

General enquiries: 01392 822 343

If you have a dental emergency, dial 0333 0063 300 or dial 111 and choose the dental option.

Post: Access Dental Ltd, Suite 1, Osprey House, Osprey Road, Sowton Industrial Estate, Exeter EX2 7WN.

Access Dental is always looking for new ways to work with local dental healthcare services. If you would like to discuss working with us please email monicaraynor@nhs.net

Complaints, feedback, and plaudits

If you would like to make a complaint, or provide us with any kind of feedback, about Devon Doctors, Meddcare Somerset, Access Dental, Access Health, or Mayflower Medical Group please contact our patient experience team, as follows:

Email: ddocs.patientfeedback@nhs.net Telephone: 01392 822340

Post: Patient Experience Team, Governance Department, Suite 1, Osprey House, Osprey Road, Sowton Industrial Estate, Exeter EX2 7WN.

How to request information

You are entitled to a copy of your personal information we hold about you and other related information about the data we hold about you free of charge. However, we reserve the right to charge in certain circumstances where the law permits us to do so. The most efficient way of making a request is by sending your request by email along with a copy of some form of identification to ddooh.irm@nhs.net or as an alternative by writing to: Devon Doctors Ltd, Suite 1, Osprey House, Osprey Road, Sowton Industrial Estate, Exeter EX2 7WN.

We are not a public body and do not have a legal responsibility to provide information under the Freedom of Information Act. Any reasonable request for information will be considered on its own merit and complied with where possible.

You can find out more about how we use your information in our privacy notice here.

Out-of-hours calls from patients

Urgent out-of-hours calls

If you have an urgent medical need that cannot wait until your GP surgery reopens please call 111.

For further information on NHS 111 please click here

Accessibility and translation services

Accessibility and Translation Services

Devon Doctors is committed to making our services accessible to all in formats that suit your needs. If you would like to receive any of our information or documents in another format or language, please telephone 01392 822 345.

When using our translation services on this website, please note our postal address – Devon Doctors, Suite 1, Osprey House, Osprey Road, Sowton Industrial Estate, Exeter EX2 7WN

All telephone calls to and from our organisation are recorded and retained for your protection, and for monitoring and audit purposes.

They may also be used for training purposes in order to maintain our quality and high standards.

There may be circumstances where we need to share these call recordings with third parties such as the police or social services. For full details on how we share your information please see our leaflets and privacy guide.

Which service do you need?

Devon Doctors continue to provide urgent out-of-hours care throughout Devon, this service is accessed via NHS 111.

If, therefore, you have an urgent medical need that cannot wait until your GP surgery reopens please telephone 111 at which point your call will be actioned appropriately.

111 is free of charge from landlines and mobiles.

Map of Devon (showing localities)

Map of Devon (showing localities)