• AH-0081 Patient Advisor x2

    Location: Access Health Care, Stirling Road Surgery

    Salary: £8.82 per hour

    Hours: 2x 30 hours per week, based at Stirling Road Surgery

    Work pattern 1 (30 hours per week)

    Tuesdays 0800-1800

    Wednesdays 0800-1800

    Thursdays 1300-1800

    Friday 1300-1800

     

    Work Pattern 2 (30 hours per week)

    Mondays 1300-1800

    Tuesdays 1300-1800

    Wednesdays 0800-1800

    Thursdays 1300-1800

    Friday 1300-1800

     

    Access Health Care is looking to recruit enthusiastic Patient Advisor who has experience working in general practice with strong customer care and administrative skills.  The Patient Advisor will have strong communication skills to ensure our patients receive the very best experience and support to meet their health needs.

    We are looking for someone to help drive our vision into the 21st century and ensure that our systems and practice offers the most benefit for our patients from their treatments. We are a happy proactive team who will listen to your ideas, support your development and give you the opportunity to succeed.

    You will work as part of the telephone hub team at Stirling Road Surgery dealing with incoming patient, carers and health professional telephone calls.  The role includes signposting patients to suitable services along with reception duties within an administrative rota.

    We are looking for candidates who are enthusiastic and motivated to support our patients along with the ability to work as part of a team.  The successful candidate will have a high level of competence in the use of IT. Candidates should be able to demonstrate excellent organisational skills and an ability to communicate effectively with a wide range of health professionals.

    Benefits of working for us include:

    • 20 days holiday + 2 company additional days (plus Bank Holidays)
    • NHS Pension
    • Childcare vouchers
    • Cycle to work scheme
    • Free Parking
    • 1 Paid Volunteering day per year
    • Perkbox

    We are committed to being an inclusive employer with a diverse workforce. We encourage applications from people from all backgrounds, cultures and experiences to contribute to the diversity of our organisation.

    To apply for this role please complete an application form, quoting reference AH-0081 and email it to ddooh.hr@nhs.net or post to HR Department, Devon Doctors Limited, Unit 10 Manaton Court, Manaton Close, Exeter, EX2 8PF.

    Closing date: 26/07/2019

    Interview date: W/C 05/08/2019

    About Us

    Devon Doctors Ltd and its subsidiaries Access Health and Access Dental are social enterprises. We exist to benefit the communities we serve. We’re run by healthcare professionals, owned by GP practices, and don’t have any stakeholders. Any profits we might make are used to improve our services.

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    Awards

    Patient Safety Awards2013 Social Enterprise

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    Devon Doctors Ltd | Company Number: 05174987 | Place of registration: England and Wales
    Registered office address: Unit 10 Manaton Court, Manaton Close, Matford, Exeter, Devon, EX2 8PF.

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