• Operational Assistant - Exeter (OPS-0115)

    An exciting opportunity has arisen within the Integrated Urgent Care Service to recruit an Operational Assistant based at our Exeter Treatment Centre.

    The non-clinical role requires you to work as part of a multi-disciplinary team speaking to patients, carers and healthcare professionals who require urgent healthcare advice and support during the out of hours period.

    You are required to have excellent logistical and organisational skills in order to ensure the co-ordination of workload within the Locality. 

    Roles involve:

    • Administration / receptionist-type duties, 
    • Booking patients in on the computer system
    • Liaising with our Clinical Assessment Centre, Doctors and  Nurses to ensure the smooth running of the service
    • Checking drugs stock
    • Other similar duties. 
      Full details are available on the Job Description.
      Over a three week rolling rota the successful candidate will be contracted to work 19 hours and cover both weekdays and weekends. There will be opportunities to pick up extra sessions during weekday evenings and weekends (at appropriate role / shift pay rates) to cover for annual leave and sickness. This position attracts a rate of £8.82 per hour, as well as enhancements dependant on the time of shift.
      Candidates must be flexible and able to travel to the place of work during the evenings and weekends.
      The interview process will include an evaluation of keyboard and communication skills plus an assessment to demonstrate decision making skills and geographical knowledge. 
      If you have an excellent telephone manner, accurate record keeping, outstanding customer service skills, good IT knowledge and would like to work as part of the team, this job may be for you. 

    Benefits of working for us include:

    • 22 days holiday (plus Bank Holidays)
    • NHS Pension
    • Cycle to work scheme
    • 1 Paid Volunteering day per year
    • Perkbox

    Devon Doctors has been delivering urgent primary care in Devon to an exceptional standard for twenty two years. Our sister companies, Access Health, Access Dental also offer a range of dentistry and primary care services across the Peninsula.

    We are committed to being an inclusive employer with a diverse workforce. We encourage applications from people from all backgrounds, cultures and experiences to contribute to the diversity of our organisation.

    To apply for this role, please complete an application form, quoting reference number OPS-0115 and send to ddooh.hr@nhs.net or Unit 10 Manaton Court, Manaton Close, Matford, Exeter, EX2 8PF. Telephone Number: 01392 823156.

    Closing date:   25th April 2019

    Interview date: TBC


    About Us

    Devon Doctors Ltd and its subsidiaries Access Health and Access Dental are social enterprises. We exist to benefit the communities we serve. We’re run by healthcare professionals, owned by GP practices, and don’t have any stakeholders. Any profits we might make are used to improve our services.

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    Devon Doctors Ltd | Company Number: 05174987 | Place of registration: England and Wales
    Registered office address: Unit 10 Manaton Court, Manaton Close, Matford, Exeter, Devon, EX2 8PF.

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