111 Clinical Advisor Exeter

It's an exciting time to be joining Devon Doctors Group, as we continue to expand and add to our Clinical Team in Exeter. If you are a Nurse or Paramedic who is committed to Putting Patients First, and are looking for a role with less physical demands and a better work/life balance alongside delivering high quality healthcare advice, then we have a fantastic opportunity for you to join our Integrated Urgent Care 111 Service. Our service is operational 24/7 365 days a year and is primarily a non-emergency service, providing advice and guiding patients to the most appropriate urgent care service based on telephone triage.

Being a Clinical Advisor with us is a demanding yet highly rewarding career, where you will be able to consistently make a difference to patients every day. We also offer fantastic support for career progression and personal development as an integral member of our team.

Who We Are Looking For

You must be a registered nurse or paramedic with at least 2 years’ experience in an Acute or Primary/Community Care setting and you will ideally be NHS Pathways trained (although paid training can be provided).

You'll be supporting our Health Advisors in our Contact Centre, when calls are directed to you for patients requiring clinical advice. You will be confident in utilising your clinical expertise alongside our NHS Pathways software to support our patients, ensuring that they receive the most suitable treatment tailored to their individual needs. You will be comfortable discussing treatment, ranging from self-care advice to referring patients to other services such as OOH appointments or to other members of our multidisciplinary team.

Our service, whilst considered non-urgent, does receive calls of an emotional, distressing or life-threatening nature and there will be times when 999 services may need to be dispatched.

Why Work with Devon Doctors Group?

Devon Doctors Group are a not-for-profit organisation that has been delivering urgent care to Devon’s million plus residents for more than twenty years as Devon Doctors, and since April 2018 we have also been providing the Integrated Urgent Care Service in Somerset as Meddcare. Additionally, as Mayflower Medical Group and Access Dental we offer a range of dentistry and primary care services across the Peninsula.

What Do You Receive in Return?

• A range of full and part time shift patterns available within a 24/7 operation, located across 3 sites in Devon and Somerset and with the potential for remote working if you are already NHS Pathways trained and have at least 1 years’ experience within 111 (please state preferred hours on your application) • Full NHS Clinical Pathways training offered, resulting in a full NHS Pathways Licence upon successful completion of training • Hourly rates of pay between £15.09 to £27.06 per hour (excluding Bank Holiday enhancements) • Optional overtime shifts available – A great way to increase your earning potential • Access to the company’s EAP, which includes counselling support and free financial advice • NHS Pension • Perkbox benefits • Generous annual leave entitlement – 25 days, plus Bank Holidays • Online shift booking system available at your fingertips 24/7/365 • Fantastic support and opportunities to progress your career, developing into additional roles including Clinical Coach/Auditor, Clinical Navigator and Clinical Pathways Trainer • Opportunities to work and develop in varying roles across the Devon Doctors Group portfolio of services, including the ability to apply for our ACP apprenticeship programme within the IUCS

Please note that offers of employment are subject to receipt of satisfactory references and an enhanced DBS check.If you would like to find out more information, or to sign up please contact our friendly Recruitment Team email to ddooh.recruitment@nhs.net. Please state in your email the position that you are interested in and we will send you a link to our application form.

Please note that in order to ensure that our advertisements are providing the desired outreach, we may send you a link to a short survey concerning your experience; this survey is optional and anonymous, and we would be really grateful for your feedback. https://www.devondoctors.co.uk/work-for-us/clinicians